Mobile marketing is a relatively new type of advertising. It is no longer the preserve of large organizations. Now, anyone can get involved, and reap big benefits. Check out these great tips.
Make sure that you give your customers an easy way to opt out of mobile marketing messages. Options such as codes to text to be removed from a distribution list make interaction easy. Even if customers choose to stop receiving mobile messages, they will likely remember that you made it simple and be more prone to opt back in if they see the value in your messages.
A great mobile marketing tip is to ask your customers to share their videos. Customers use their mobile phones to capture real events that happen in everyday life. This is a great opportunity for you to build a community and to help engage customers by having them participate in your marketing efforts by submitting their own videos.
Know exactly what you want to offer your customers before you start out. Mobile marketing encompasses everything from simple text messaging to instant mobile coupons. Planning ahead on what you are going to offer them can make the actual implementation much easier than if you were indecisive in the long run.
Do not send unreasonable amounts of text messages to personal phones. Mobiles are very personal and many people do not appreciate being overwhelmed with marketing messages. Try to limit the number of messages to as few as possible so as to maintain a high level of satisfaction with your customer.
Target your message to the people you are sending it too. If you send your customers too many messages that do not apply to them, they are very likely to cancel any text message or e-mail subscriptions. Do not send your customer “junk” mail through their cell phones if you want to keep them interested.
To have a successful standalone mobile platform, you must have a home base. If you have a mobile presence, it should be a way to stay in contact with current home based clients. Your business should be focused around your home base, not around your mobile platform. The two of these should complement each other.
Try to limit the amount of offers you’re sending via your mobile marketing campaign. It can be a little tedious for you to sit there and devise so many alert messages and call-to-action lines to send out, and it can be really annoying to the people receiving them. Keep your messages at a minimum unless you really have something to say.
Get permission before starting to add cell phone numbers to your database. Getting permission means you have found someone who is interested in your service or product. If you fail to get permission, you are sending messages that will likely never even be read. Sending messages without permission can also be a great way to ruin your reputation.
Be sure to lay claim to your business in each social network’s location pages. In mobile marketing, it’s all about location, location, location. Smart mobile devices, all have location awareness built into their systems, so users can tell what is around them. Make sure they can find you by claiming your page on sites, like Foursquare, Facebook Places, Gowalla and Google Places.
Make sure you give A/B testing a try with your mobile page. Testing is crucial to determine what is and is not working for visitors to your mobile page. By creating an A & B version of your landing page, you can test effectively. It is key to choose the page that will be most functional for your mobile visitors.
QR codes are the wave of the future when it comes to advertising. QR or quick response codes use an image that is scanned into a mobile device and hold a bit of information. Use QR codes to link mobile exclusive discount coupons or product information for your business.
Keep the messages you send short and precise. Most people will not read a long message on their cell phones or tablets. Your messages should immediately mention the product or offer you are advertising. Phrase your message so that it calls for an action: you should encourage people to find out more about your offer.
Ask for feedback. Feedback from customers about your mobile marketing methods can let you know what you’re doing right and what you are failing at. Don’t forget to note absence of feedback as well. Analyze why you may not be hearing from everyone and take steps to rectify that. Ask for feedback often and your business can only get better.
This advice will be more than enough for a beginner to get started with. Hopefully there is one or two things that even those who are experienced at mobile marketing can implement too. Mobile marketing is a superb means of communicating your business’s message. If you do it well, you will see a difference in your bottom line.