Were you aware that SMS messages are received and viewed within four minutes on average? This makes it pretty obvious that if you have not yet considered mobile marketing, this might be just what your company needs. Read this article for more great information just like this example.
Consider starting a short code campaign to increase your mobile marketing database. Asking customers to text a code to enroll in message updates can generate significant increases in your database and also ensures that only those wishing to receive communications do so. Advertise your short code campaign through social media sites, your web site and any print marketing materials.
Keep your mobile marketing simple. It is important to keep the number of required clicks to a minimum to raise the response of your efforts. Since using a mobile keypad is frustrating if it require excessive typing, do not require too much information to be given. Only ask questions that are absolutely needed and make your directions very clear.
Never hide who you are. Tell your customer up front what your business is and who you are. You should never send veiled or confusing messages to your customers. People begin to feel threatened when they do not understand what is going on, so if you forget to do this, you may alienate some of them.
Make it easy for a customer to opt out of your messages. If a customer does not want to receive mobile messages from your business any longer, you should have a simple code they can text to you to remove themselves. Having a process that is too complicated can make people remove your business from their life all together.
Make a social marketing policy. Every business should have policies to help dictate proper behavior, and mobile marketing is no different. You should make sure that every member of your company is aware of and understands that policy, and take steps to ensure that it will be followed in any event.
When sending out a reminder message in mobile marketing, you should always wait around two or three hours before the event of which you’re reminding people. Sending out those reminders day in advance instead is simply going to cause people to forget about them. Your efforts will be wasted here.
If you are attempting to physically speak to people through a phone call, or even text them, remember that the key term here is “people.” Do what you need to accordingly.
You need to use short code that is dedicated. While it may cost a little more, it is important in protecting your brand. In addition, it gives you a measure of legal protection.
Never send out any type of unsolicited messages. This will just be spam to people, and you may end up losing potential customers quickly. If they get a message from someone or some company they don’t know, they will probably just delete it right away, and be a little frustrated.
It is important to remember that not all people use the same mobile platform. In a world where people use cellphones, tablets, laptops, and other mobile devices, it is absolutely necessary to make your advertisements span across multiple platforms. This way you will be able to reach more people.
The best text message that you send will be non-commercial related. They will be brief and have links to your customers that will be valuable. You don’t want to appear to give them nothing but a sales pitch over and over. Keep your texts to a limit so you are not bombarding your customers.
You should do your best to send personalized and targeted messages. Different groups of people are not going to be interested in the same products, and you will need to address people in different ways. Send a different message for each age group or niche you want to reach out to.
Find a way to get your customer’s phone number. Ask them to sign up for a member’s club or simply give them a sheet to fill in when they buy something at your store. Make them understand that you will be sending them messages about products and discounts in the future.
Make sure your website features mobile-friendly maps if you are looking to draw in local customers. Having this information available where potential customers can find it when they need it will give your business a boost.
Utilize mobile search engine optimization. A majority of the mobile searches that are made are done using Google, so having a strong SEO strategy is just as important for mobile marketing as it is for other online ventures. In addition, many devices tailor search results by location, so be sure to include location-specific web pages.
In conclusion, there is a lot to learn about mobile marketing and a lot that you can do to help spread the word about your organization. Use the advice provided to you and use it in a way that works for you. Ideally, you can hit your target market with the utmost of accuracy.